Our Disaster Recovery program is designed to help businesses remain in operation no matter what disaster presents itself. The Luna Architecture places a Private Cloud at your facility, extending the capability of our Data Center to your doorstep. We provide timed trials for our customers, giving them a sense of what it would take to recover if a disaster did occur, restoring services in hours rather than days.

Data loss can cause big problems for your business. With a Backup and Disaster Recovery (BDR) solution in place, Luna.Tech can guard against data loss following a cyber attack, hardware failure, or any other IT incident.

What Is an MSP Backup and Disaster Recovery Solution?

Luna.Tech’s BDR solution helps its customers maintain business continuity after an IT incident. The solution ensures data is backed up in a secure location and remains easily accessible to authorized users. As such, a BDR solution helps Luna.Tech minimize IT incident data loss. It also enables Luna.Tech to quickly recover data following an incident, so our customers can avoid long-lasting business interruptions.

Along with a BDR solution, Luna.Tech creates a plan designed to restore lost data after IT incidents. This plan encompasses various tools and methodologies that ensure lost customer data is backed up, recoverable, and secure. Through our BDR solution Luna.Tech remains confident in the services we provide — to the point where we can rest assured that our own data and our customers’ data remain safe and accessible 24/7.

Luna.Tech’s Backup and Disaster Recovery Plan

Luna.Tech’s BDR plan includes:

1. Multiple Backup Options
   1. Integrate onsite, offsite, and cloud backups. These backups ensure you can leverage multiple sources to seamlessly recover lost data.
   2. Onsite backups are ideal for simple recovery tasks. They can be stored on hard drives or other in-house storage devices and provide immediate access to data. Plus, onsite backups are usually inexpensive in comparison to other types of backup options, and you typically don’t need an internet connection to access them.
   3. Offsite backups are great to streamline data recovery if the onsite infrastructure is wiped out. They include cloud and third-party options that provide data security and integrity. Offsite backups often ensure data is automatically backed up at regular intervals, too.
   4. Hybrid backups are also available. A hybrid backup blends onsite and offsite options and automates the backup process. It can back up each production server as a virtual machine (VM) image, recover lost files and systems, and provide advanced data protection.
2. The use of Remote Monitoring and Management (RMM) Tools
   1. RMM tools let us monitor and access data backups at any time. We can use these tools to create and run backup tasks and track their progress. Also, RMM tools empower us to identify and address any backup issues in their early stages.
3. The use of the 3-2-1 Approach
   1. A 3-2-1 approach to BDR involves the following steps:
      • Create 3 copies of your data. Since an IT incident can compromise your primary data source and your backup, establish at least 3 copies of your data.
      • Leverage 2 types of storage media. Use 2 or more types of storage media and keep them in different locations.
      • Choose at least 1 offsite backup. Keep at least one of your backups offsite and ensure your system administrators can easily access it.
   2. The 3-2-1 approach minimizes risk, due to the fact that we can maintain multiple data backups in multiple locations. By using this approach, we are well-equipped to speed up data recovery for our customers.
4. Prioritization of Disaster Recovery
   1. There is no telling when an earthquake, hurricane, or any other natural disaster will occur that temporarily derails your IT infrastructure. If we back up your data with disaster recovery top of mind, we can prevent long-lasting interruptions for our customers following disasters.
   2. A programmatic approach to disaster recovery is key. Initially, we consider what data you need to back up and how you can effectively do so. We can then identify the tools, technicians, and response processes necessary to develop and launch a successful BDR plan.
   3. There are many factors to consider relating to your BDR plan as well. These include:
      • Recovery Technologies: Ensure we can back up and recover data for all systems across your organization and customer base.
      • Third-Party Support: Leverage third-party tools as part of our BDR efforts and maintain a list of all third-party vendors you use and their contact information.
      • Recovery Time Objective (RTO): Establish a time frame for how quickly we will be able to restore lost data following a disaster; this time frame can serve as a baseline for your RTO.
      • Recovery Protocols: Establish protocols that define the roles and responsibilities of stakeholders who are involved in disaster recovery.
      • Recovery Testing: Conduct periodic tests and mock disaster scenarios to confirm recovery systems and practice recovery processes.